Engelska

The Myth Of Normal (exp) [Bok / Häftad]

<p>Who and what are supercommunicators? They&apos;re the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They&apos;re brilliant facilitators and decision-guiders. How do they do it? In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art - and the science - of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around. In the process, he shows why a CIA operative was able to win over a reluctant spy, how a member of a jury got his fellow jurors to view an open-and-shut case differently, and what a doctor found they needed to do to engage with a vaccine sceptic. Above all, he reveals the techniques we can all master to successfully connect with others, however tricky the circumstances. Packed with fascinating case studies and drawing on cutting-edge research, this book will change the way you think about what you say, and how you say it.</p>

<p>Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation. Communication is a superpower and the best communicators understand that whenever we speak, we&rsquo;re actually participating in one of three conversations: practical (What&rsquo;s this really about?), emotional (How do we feel?), and social (Who are we?). If you don&rsquo;t know what kind of conversation you&rsquo;re having, you&rsquo;re unlikely to connect. Supercommunicators know the importance of recognizing&mdash;and then matching&mdash;each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives&mdash;and how we see ourselves, and others&mdash;shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly. With his storytelling that takes us from the writers&rsquo; room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversations&mdash;and teaches us the tips and skills we need to navigate them more successfully. In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone.</p>

The Anxious Generation [Bok / Pocket]

Affairs [Bok / Häftad]

Healthy Happy Adhd [Bok / Pocket]